Client standards
The work we decline, every time.
We screen every prospective client before a scoping call. Some requests we turn down. These are the lines.
We decline
- Any work for or with Chinese companies, the Chinese government or entities they control
- Any client or counterparty on Canadian, UN, US OFAC or UK sanctions lists, or owned or controlled by a listed party
- Work for foreign governments or state controlled entities that would involve influencing Canadian political or governmental processes
- Surveillance, tracking or profiling of private individuals
- Targeting journalists, activists, dissidents or diaspora communities
- Opposition research or disinformation campaigns
- Anything requiring illegal collection, pretexting, hacking or bribery
- Field work where we cannot meet our own duty of care standard
How we screen
PRE-SCREENRed lines, ownership, sanctions lists and adverse media, before any call.
BEFORE CONTRACTLegal identity, ownership, signatory, end user and the purpose of the work.
DURING THE WORKRetainer clients are re-screened periodically and whenever ownership changes.
We may decline or stop work that becomes unlawful, unsafe or conflicts with these standards.